Logging in to SystmOnline
To use the SystmOnline service, you will need to go to your GP practice to request a user name and password. You cannot register for this service online because your identity needs to be verified. Consider calling the practice in advance to find out what identification you will need to take with you. Download Request for online access form
Once a member of staff has given you a user name and a random password, wait an hour before trying to log in to the website. Your GP practice may have set up a link from their own practice website, which you can follow to access the Login page. Otherwise, your practice will have given you the web address you need to type into your web browser.
Enter your user name and password and click Login.
If you have been granted access to other SystmOnline accounts, you will see a list of usernames you can choose to log in as. Click Login As This Person to choose the account you want to use.
You will then see the SystmOnline Home Page, which shows your details and your GP practice’s contact details at the top.
Note: The services available here will depend on the services your GP practice has decided to offer.
You can navigate to all the online services from here, and can return to the Home Page by clicking Home in the blue menu bar, or by clicking the Back button on any page.
Logging out of SystmOnline
To log out:
- Click the Logout link on the Home Page or the Logout button on the main menu bar.
- Close your Internet browser.
Note: The website will automatically log out after a period of inactivity. Type in your user name and password to re-enter the site.