Wareham Surgery

Streche Road, Wareham, BH20 4PG

Current time is 13:30 - Sorry, we're closed

NHS

Telephone: 01929 553444

wareham.surgery@nhs.net

Coronavirus – useful information & previous notices

We are striving to provide as normal a service as possible alongside minimising the risk of spreading coronavirus.  In spite of the relaxation of the lockdown, please be aware that the virus is still present and we still need to be very cautious.  Face to face contacts take up a lot of extra time as the GP or nurse has to put on PPE before seeing the patient and safely remove it afterwards and clean down all the surfaces before seeing the next patient. We ask you to wear a face covering to protect others.

You will not be able to phone and book an appointment without being assessed by a GP over the phone.  Please continue to use eConsult, particularly if it is the first time you are contacting the doctor or nurse about a problem.  If you have already spoken to a doctor or nurse about the problem, we will accept email communications at wareham.surgery@nhs.net.   Please put in the subject line what you hope to achieve with the contact, e.g. prescription, follow-up advice.  Do not put personal confidential data in the subject line.   If you have no internet access, please phone the surgery to book a telephone consultation.

All patients will be triaged before being invited to attend the practice.  If you develop symptoms of coronavirus (fever or cough or loss of taste or sense of smell) before your appointment, please contact the surgery to check whether it is still safe to come in.  If you attend the practice, please use the intercom to let us know you have arrived. You will be asked to wear a face covering before entering the building. Please attend alone where possible, and only come with one other person if it is necessary. There is hand sanitiser in the waiting room and we ask you to maintain social distancing while waiting.  All these measures are in place for the safety of patients and staff.

It is safer for everyone if you can avoid coming to the practice, so please order repeat prescriptions using online access, via the chemist or by email wareham.surgery@nhs.net.

We appreciate your co-operation in these challenging times.

COVID-19 antibody tests

NHS staff in Dorset are being tested as part of the government’s national antibody testing programme.

The antibody tests are used to see if someone has previously had the virus. It is different from the general test for COVID-19 as it is a blood test and not a swab test.

The test lets us know if someone has had the virus and developed antibodies, but it does not tell us if someone is immune to COVID-19.

Over the next few weeks we are testing all NHS staff in Dorset using our specialist lab at Poole Hospital. The testing will then be rolled out to social care staff.

If you receive a positive antibody result it does not mean that you’re immune, or that you cannot pass on the virus to others. It also does not mean that you can ignore social distancing measures.

Clinicians may be able to request a test for patients in both hospital and social care settings if they think it’s appropriate.

There is more information about antibody testing on the .Gov website.

Transitions and frustrations: how do we move forward? please see the full article here

 

IMPORTANT: Wearing of Face Masks

If you are given an appointment to attend the practice, please bring something to cover your own face for further protection.

Our clinical staff will be wearing appropriate Personal Protective Equipment (PPE) when seeing patients face to face.

Please click on the link for Government guidance.


The government have provided useful guidance for employees. If you require advice on working during Covid-19, or if you are looking for an isolation note for your employer, please visit this site:

https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-guidance-for-employees

Covid App

Please help slow the spread of Covid-19 by using this symptom checker app. It takes less than a minute to report each day, whether you have symptoms or not. Click on the link for further information and to download the app https://covid.joinzoe.com/  You can also see what the Covid-19 situation is in your area. Thank you.

Updated 19.04.2020

Click on the following link for help on what to tell your children about coronavirus Answering children’s questions about the Coronavirus

Useful information available  

There’s lots of information on the Dorset Council website, this includes contact information and ideas for things to do, including for children when they’re at home.  Here are some of the links:


As you may be aware, we are managing patients remotely as far as is possible. This includes telephone consultations, video consultations, and advice being given via SMS or email. The phone lines are at full capacity so there may be some delay in responding to calls. Please use eConsult for all routine requests. This can be accessed via our website www.warehamsurgery.nhs.uk

We regret that in these exceptional circumstances the practice is currently unable to write any letters for patients who are making a holiday refund insurance claim. The Government announced on 17th March that: -As such, insurance claims can be requested on this basis. Full details can be read at https://www.gov.uk/guidance/travel-advice-novel-coronavirus

Wareham Surgery will be triaging all patient requests for appointments. Please use eConsult in the first instance.  This helps the doctor to assess your needs.  If your problem can be managed with a quick response, we will email or send an SMS text.  You may receive a telephone call at some point, but not necessarily at an appointed time. The doctors will attempt to call you twice, so please be prepared to answer if you have requested a call. Please note, the number may come up as withheld.  Thank you for helping us to help you.

Please click here for advice on how to take care of yourself and others with Coronavirus

For the latest Covid-19 advice please visit www.nhs.uk/coronavirus.

Due to concerns regarding Coronavirus, Wareham Surgery will be screening patients who want to be seen on the day. If you think you may have Coronavirus, stay home and go to this website https://111.nhs.uk/service/covid-19 Please make sure we have up to date contact details for you, this will make it easier for us to update you on the current situation. If you have an email address and/or you consent to SMS please let us know. You can update this online if you have access.   PLEASE NOTE ONLINE BOOKING IS UNAVAILABLE DURING THE CORONAVIRUS OUTBREAK – PLEASE USE eCONSULT TO ACCESS SERVICES 

Opening Times

  • Monday
    08:30 until 13:00
    14:00 until 18:30
  • Tuesday
    08:30 until 13:00
    14:00 until 18:30
  • Wednesday
    08:30 until 13:00
    14:00 until 18:30
  • Thursday
    08:30 until 13:00
    14:00 until 18:30
  • Friday
    08:30 until 13:00
    14:00 until 18:30
  • Saturday
    CLOSED
  • Sunday
    CLOSED