The UHD Outpatients Portal is a secure online information and communication resource for patients under the care of the vast majority of UHD’s specialist services.
Initially it will offer appointment reminders to patient’s mobile devices, before further functionality is added over the coming weeks and months including the ability to:
- view appointment letters digitally
- view clinic information about their upcoming appointment
- add their appointment to their personal calendar on their device, and
- view all upcoming appointment details and letters in one place.
Patients due to attend an outpatient appointment from this autumn will receive a text message from +44 7860 039092 which will include their appointment reminder and a link to access the portal. To access the portal, patients will simply need to confirm some demographic details or use their existing NHS log in details, if known. For younger patients, the message will be sent to their existing primary contact, usually a parent or carer.
UHD is working with DrDoctor, a company which has helped many trusts launch similar services and who are also supporting NHS Digital, the team behind the official NHS app.
Patients who wish to opt out and continue to receive letters and be able to reschedule or decline appointments by phone, can do so by contacting the outpatient team at UHD.
Patients who would like more information should visit https://www.uhd.nhs.uk/visit/outpatients-portal