Appointments

Due to Covid19, patients are not able to make an appointment with a doctor without being triaged.  Our preferred method of contact for new problems is via eConsult.  There are templates for various conditions and symptoms that gather the information required by the clinician to judge whether you need to be seen face to face or can be offered other forms of treatment.  For ongoing problems, email wareham.surgery@nhs.net can be used.  When using email, it is helpful if you put what your desired outcome is in the subject line of the email, but please avoid putting any sensitive data in this line.  Please put your name and date of birth in the body of the email.  These electronic methods ensure our phone lines are available for patients who do not have access to the internet.

All patient contacts are triaged by a clinician and we aim to respond within 48 hours.  This may be by text, email or telephone.  The call may come from 01865 920732 or 01929 553444 and you may be given advice, informed that there is a prescription available, referred to another service, or offered a routine or same day appointment, depending on your need.  Routine appointments may be scheduled for weeks in advance.

Nursing appointments are available for blood tests, dressings, smear tests, ECGs, BP checks requested by a doctor and injections.  These can be booked by phone.

Our capacity to see patients face to face has dropped due to the necessity to don and doff Personal Protective Equipment (PPE) and to thoroughly disinfect surfaces between patients.

When attending a booked appointment, please do not come before the appointment time to avoid unnecessary contact with other patients. Please wear a mask and observe social distancing measures. Please do not attend if you or a member of your household has any signs or symptoms of Covid19.

We appreciate your understanding and cooperation during these challenging times.