Online Access

Online access allows you to book routine appointments, change personal details, order repeat prescriptions and access summary medical information (medications, allergies and adverse reactions; more detailed information can be viewed on request).

In order to have access you will be required to download the form on the link below, print and complete it. Please bring the completed for to the surgery with identification. If you have no photographic ID we may ask you to confirm some information on your medical record.

Please note online access must not be used to request prescriptions for or communicate about other patients, except for those granted proxy access.  Misuse of online access may lead to accounts being suspended.

REQUEST FOR ONLINE ACCESS individual or proxy child  (please note, in accordance with RCGP guidance, proxy access to children’s medical records will stop at age 11)


Important information-Medical Record Access

Prospective Online Record Access

The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.

We’re now letting you see all the information within your health record. If you are over 16 and have an online account, such as through the NHS AppNHS website, or other GP online services and apps, you will now automatically be able to see all future information entered on your medical record. Some people can already access this feature, this won’t change for you.

This means that you will be able to see records from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists, although you will be able to see any letters that hospitals or specialists send to your doctor (GP). You will only be able to see information from [01 November 2023, or the date you register with the practice if this is after then]. For most people, access will be automatic, and you won’t need to do anything.

Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor (GP) may also talk to you before you are given full record access to make sure that having access is of benefit to you. If you are concerned that seeing your records is not right for you, you should speak to your practice.

These changes only apply to people with online accounts. If you do not want an online account, you can still access your GP health record by requesting this information via reception. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, speak to reception staff. Patient consent will be required for this.

The NHS App, website and other online services are all very secure.  You’ll  need to make sure you protect your login details. Do not  share your password with anyone as they will then have access to your personal information.

If you do not want to see your health record, please contact reception.  If you would like more information about these changes, you can read more by going to