Streche Road, Wareham, BH20 4PG
Telephone: 01929 553444
We're open
Latest News:
Vacancy: Clinical Pharmacist Vacancy: Medical Receptionist 15 hours per week Dorset’s Spring 2023 COVID-19 Vaccination Campaign RUOK? Mental Health support for young people in Dorset Lewis Manning Day Hospice at Swanage and Wareham Rugby Club Dr Mark Williams Use the right service Information for parents re coughs, colds and sore throats Poole and Bournemouth Hospital NEW Outpatient Portal Premises Update
The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:
If you do not wish anonymous information about you to be used in such a way, please let us know.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.
In accordance with the Data Protection Act 2018 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager. No information will be released without the patient consent unless we are legally obliged to do so.
Please complete the Access to Medical Records request form and bring it to reception. If you wish to grant permission to another person to access your medical records, you will need to provide your consent. Please click on the link to download the appropriate form. Click here for a patient information leaflet.
This policy is designed to protect both patients and staff from abuse or allegations of abuse and to assist patients to make an informed choice about their examinations and consultations. A chaperone is an “impartial observer”, and as a patient, you can request a chaperone for any clinical examination, but it will normally be offered for intimate examinations.
WHO CAN ACT AS A CHAPERONE?
A variety of people can act as a chaperone in the practice. Where possible, it is strongly recommended that chaperones should be clinical staff. Where suitable clinical staff members are not available the examination should be deferred.
Where the doctor/nurse determines that non-clinical staff will act in this capacity, this will only be if you agree to the presence of a non-clinician in the examination, and be at ease with this.
The staff member should be trained in the procedural aspects of personal examinations, comfortable in acting in the role of chaperone, and be confident in the scope and extent of their role.
CONFIDENTIALITY
PROCEDURE
Before conducting an intimate examination, the doctor or nurse should:
During the examination:
The doctor/nursewill
The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it. Zero Tolerance Policy